Job Role: User Experience Consultant

Make things better, as a user centred design and research consultant.

Flow Interactive is a leading user experience research, design and strategy consultancy. In the UK, Flow is part of Foolproof - Europe's largest specialist UX consultancy. Flow Interactive in South Africa is a smaller outpost, run by one of Flow's founding directors. But we'vegot a great reuptation and a great client list.

We have a team of 6 based in Claremont, Cape Town.

The user experience consultant role involves:

• Working with target users in usability tests or contextual enquiry
• Performing expert evaluations of interactive products
• Delivering wireframe interaction design prototypes
• Presenting deliverables to clients, and running workshops
• Pitching work and writing proposals
• Marketing, design, networking, public speaking, blogging... to make the company tick.

You'd need to be:

• Talented. At relating to target users, organising information, leading groups, designing interactive systems.
• Engaging and interested. You exist most happily at the place where disciplines meet. Technology, design, communication, research and business analysis to name a few. Anthropology, project management, strategy and marketing to name a few more. You started off in one of those spaces - but you always had an aptitude for a few of the others too.
• Educated and experienced: You need a good degree and at least 3 years relevant industry experience.

We're still a small company, so it's a fairly special situation. You need to be the right kind of person...

• Happy to muck in. When you're this size, everyone does everything. Pitching, proposing, researching, designing, marketing, networking, public speaking, building desks, having brainwaves.
• Entrepreneurial. There's no opportunity to slack off. Get the work in and dazzle the clients or you don't eat.
• Client facing. You need to be able to present your services, ideas, findings and creations to clients in a compelling way. Persuade, enagage, inspire - even when you're in at the deep end.

And what's in it for you?

• A competitive salary
• Extra incentives to go the extra mile - let's discuss what would motivate you
• A chance to help build a genuinely successful, pleasant, worthwhile place to work
• A job that uses a broad range of skills from research to design - you don't just sit in the same box
• A whole load of learning and training about user-centred design principles and practice

To apply

Send a CV (word or PDF) to phil - at - userexperience.co.za
In the email, tell me the top three things I need to know about you. As the user of your CV, think about the experience I will have reading it. Along with many others.