Usability testing is the cornerstone of UX design
You cannot do user-centred design without engaging users. (It’s all in the name!) At Flow we run hundreds of usability tests every year, and we make sure that every member of staff is trained to run a successful test.
“Watching your usability test of our site was a new and quite shocking experience. As we watched, we realised how we can boost conversion rates. We’re going to tackle the design process differently from now on!” Andrew Smith, Yuppiechef